PRIVACY POLICY

Privacy Policy for Bravo Moving (https://bravo-moving.com)

1. Introduction

Bravo Moving (“we”, “us”, “our”) values your privacy and is committed to protecting personal information collected through this website. This Policy explains what we collect, why, how we use it, and your rights.

2. Personal Data We Collect

We may collect personal information when you:

• Request a quote or estimate
• Submit contact or booking forms
• Register for an account or login
• Communicate via email, phone, or chat
• Provide payment information
• Use our website and services

Types of data may include:

• Contact details (name, email, phone number)
• Billing & shipping address
• Payment information (processed securely)
• IP address, browser info, device data
• Usage information from cookies and analytics

3. How We Use Your Data

We use personal data to:

• Provide moving services and support
• Respond to inquiries and communicate with you
• Process bookings and payments
• Send service updates and marketing messages (with consent)
• Improve our website and analytics

4. SMS Communications Policy

• By providing your mobile phone number and opting in, you expressly consent to receive marketing and transactional text messages (“SMS”) from Bravo Moving, or its authorized representatives, to the mobile number you provided. These messages may be sent using an automatic telephone dialing system (ATDS) or auto‑dialer.
• Message and data rates may apply. Message frequency may vary.
• You can reply STOP at any time to cancel/opt‑out of future SMS communications from us. After you send STOP, we will send one confirmation message that no further messages will be sent, and then cease sending you further messages.
• For help or assistance, you may reply HELP to any text message, call (888) 503‑0990, or email info@bravo-moving.com.
• By opting in, you acknowledge that you are not required to purchase any goods or services as a condition of providing your consent.
• If you change your mobile phone number, you agree to update us so we may stop sending messages to the old number.
• We may share your mobile number with trusted service providers solely to help deliver SMS communications on our behalf, and only if they agree to follow applicable laws and our standards.
• We reserve the right to modify or terminate the SMS program or this SMS Communications Policy at any time; we will post updated terms on this website, and the updated policy will become effective upon posting.
• Our SMS communications are governed by this SMS Communications Policy, our Privacy Policy, and the remainder of these Terms of Service.

5. Marketing Communication

You may receive promotional emails or SMS only if you opt in. You can unsubscribe or opt-out at any time.

6. Cookies and Tracking

We use cookies and tracking tools (e.g., Google Analytics, Meta/Facebook Pixel) to analyze site usage and provide personalized content or ads. You can manage cookie preferences in your browser settings.

7. Authorized Service Providers

We may share data with trusted service providers (e.g., payment processors, analytics platforms, CRM systems) to perform services on our behalf. We require third parties to maintain privacy standards.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not directed to children under age 13, and we do not knowingly collect data from children without parental consent.

10. Your Rights

Depending on your location, you may have rights to:

• Access, correct, delete, or export your data
• Opt out of marketing communications
• Restrict certain processing

To exercise these rights, contact us at: info@bravo-moving.com.

11. Data Retention

We retain personal information as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

12. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the site signifies acceptance of the changes.

Contact for Privacy or Legal Inquiries

Bravo Moving

275 W Lexington Drive, Glendale, CA 91203, USA

Email: info@bravo-moving.com

Phone: (888) 503-0990